The behavior of our target audience is always a subject of study, the results of these investigations will be the basis for planning b2c email list the strategies that we will use for our SMS campaigns. At Mowa we want to help you understand a little more about the behavior of your customers every time they receive a text message, but before doing so, it is important to identify all the possible scenarios that a person can opt for after their cell phone notifies the SMS. Negative Scenarios: – The user's cell phone notifies the sms but the user does not open it, when a person b2c email list hears or sees a text message notification from their cell phone on many occasions and due to factors such as time or interest, they do not pay attention and do not open the SMS .
The user reads the sms but does not respond, this is due to the lack of interest generated by the content of the sms, so it is advisable to use b2c email list strategic content, which will give us the opportunity to persuade the user to provide us with an answer. – The user reads the sms and blocks the phone number, sometimes many people choose to block the number from which they receive the messages. – The user reads the sms and gives b2c email list us a meaningless response, this type of response refers to any communication that the user gives us but that is not consistent with b2c email list the campaign that we have generated. – The user reads the sms and responds with insults, many reasons can arise why a person gives us a response of these characteristics, we can mention from the little interest that the message gives to the education of the person.
The user reads the sms and tells us that he is going to report us, this case is also a consequence of the frequency of messages b2c email list sent to a single person, it is advisable to remove these numbers from our database to avoid future legal actions that harm the image of our company. – The user reads the sms and requests to be removed from the database or registry, in some cases a person chooses to request that they be removed from the database so that they no longer receive informative messages. – The user reads the sms and indicates that they have b2c email list made a mistake in contact, in these cases it is advisable to contact these people to ensure that the information provided is correct and thus proceed to remove them from our database.